Shipping policy
Effective date: (02/09/2026)
1. Shipping Overview
Nomad Knot is a curated marketplace for authentic handmade Afghan rugs. Most rugs are shipped directly from the source (artisan or seller location) to ensure authenticity and fair trade.
2. Processing Time
• Order processing begins after payment confirmation.
• Sellers typically confirm availability and prepare shipments within 2–5 business days.
3. Delivery Timeframes
Because many rugs ship directly from origin:
• Standard delivery: up to 21 business days
• International transit times may vary due to customs, inspections, or carrier delays.
⚠️ Delivery timelines are estimates, not guarantees.
4. Shipping Origin
Orders may ship from:
• Afghanistan
• Regional seller warehouses
• Partner logistics hubs
Shipping origin depends on the seller and rug type.
5. Shipping Costs
• Shipping costs are calculated per item and shown at checkout or communicated before order confirmation (for custom or oversized rugs).
• Large or oversized rugs may require special handling and higher shipping fees.
6. Customs, Duties & Taxes
• International orders may be subject to customs duties, VAT, or import taxes.
• These fees are the buyer’s responsibility, unless stated otherwise.
7. Tracking Information
• Tracking details will be shared once the order ships.
• Some international shipments may have limited tracking updates until arrival in the destination country.
8. Delays & Force Majeure
Nomad Knot is not responsible for delays caused by:
• Customs clearance
• Weather conditions
• Carrier disruptions
• Political or logistical constraints in the country of origin
9. Incorrect Address / Failed Delivery
Buyers are responsible for providing accurate shipping information.
Failed deliveries due to incorrect addresses may result in additional fees or order cancellation.
10. Questions & Support
For shipping inquiries, contact:
📧 support@nomadknot.com