Contact information
We’re here to support you with questions about orders, listings, shipping, returns, or selling on Nomad Knot.
Customer Support (Buyers)
For help with orders, shipping, returns, product questions, or general inquiries:
Email:
support@nomadknot.com
Response time:
Within 1–2 business days
Seller Support (Vendors)
For help with onboarding, listing products, payouts, policy questions, or account support:
Email:
seller@nomadknot.com
Response time:
Within 2 business days
Business & Partnerships
For media, collaborations, wholesale, or business inquiries:
Email:
hello@nomadknot.com
Response time:
Within 1–3 business days
Help Tips
• Include your order number if you’re a buyer.
• Include your seller name if you’re a vendor.
• Written support helps us track and resolve issues more effectively.